Can't Sign In? Here Is Help For You!

Having Trouble Signing In To Your Account or Class? Try These Options

Forgot your password?

  • If you think you may have forgotten your password, send yourself a single-use sign-in link through email. Then you can sign in and update your password.
  • From the sign-in screen, click the "forgot password?" link.
  • Enter your account's email address and click "send link." 
  • Then, check your email (be sure to check your spam folder and other filters) for an email titled "one-click sign-in"
  • Click the link to be brought to your account. Go to your account Profile (click your name, and then Profile > Password) and update your password.

Didn't receive the one-click sign-in email? Received an error message saying we couldn't find your email address?

  • Is it possible you may have enrolled in a course using an email address with a typo? Try signing in with the exact email you may have used (with the typo).
  • If you're able to sign in, go to your account Profile (click your name and then Profile > Password> and update your email address.

Nothing works!

  • We'll be happy to figure out the problem and quickly help you access your course.
  • Email us at support@ruzuku.com. We'll reply back to you with instructions to help you sign in.

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