Training and support resources
We'll do whatever we can to help you be successful with your online courses!
Here's a few ways we can help with technical support and service:
Information & Tutorials
- Our browsable/searchable knowledge base (you're reading it right now!)
- Sample introductory course and documentation: Ruzuku 101
- Stuck on a tech question or password issue? Email us anytime: email@example.com
- Within regular business hours (M-F, 9:00 am to 5:00 pm Eastern), we'll get back to you within a few hours.
Support Desk Availability
Ruzuku's Support Desk ( firstname.lastname@example.org) is available Monday through Friday, 9:00 am to 5:00 pm Eastern. We do our best to respond to all inquiries within one business day.
The Support Desk will be closed on the following holidays each year:
- New Years Day (January 1st)
- Memorial Day (last Monday in May)
- Independence Day (July 4th)
- Labor Day (first Monday in September)
- Thanksgiving Day, and the following day (fourth Thursday in November, and following day)
- Christmas Eve and Christmas Day (December 24th & 25th)
We'll be back online on the next business day after the holiday.