Training and support resources

We'll do whatever we can to help you be successful with your online courses!

Here's a few ways we can help with technical support and service:

Information & Tutorials

  • Our browsable/searchable knowledge base (you're reading it right now!)
  • Sample introductory course and documentation:  Ruzuku 101

Free Training

Email Support

  • Stuck on a tech question or password issue? Email us anytime:
  • Within regular business hours (M-F, 9:00 am to 5:00 pm Eastern), we'll get back to you within a few hours.

Support Desk Availability

Ruzuku's Support Desk ( is available Monday through Friday, 9:00 am to 5:00 pm Eastern. We do our best to respond to all inquiries within one business day.

The Support Desk will be closed on the following holidays each year:

  • New Years Day (January 1st)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4th)
  • Labor Day (first Monday in September)
  • Thanksgiving Day, and the following day (fourth Thursday in November, and following day)
  • Christmas Eve and Christmas Day (December 24th & 25th)

We'll be back online on the next business day after the holiday.

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